Pam is responsible for Urban's Knowledge Management program, with a focus in bringing together people, processes and technology to improve productivity and profitability across all business units. She also develops and manages the company's intranet, using it as a key component to facilitate communication, collaboration, workflow and document management.
Prior to joining UI, Pam owned a software consultancy specializing in high-end publishing solutions and was active in international committees that determined data standards for electronic documentation.
Our operations, leasing and construction business units provide an optimum service. My goal is to support them in continuously improving our processes, while keeping pace with technology and enhancing the quality of our services.